We're here to help! Reach out anytime
For data protection, privacy concerns, and security reports
securent@metro.net.zaVerification is instant! Our AI-powered facial recognition and document scanning system can verify your identity in under 5 seconds. Once scanned by an owner, you're ready to rent immediately.
Absolutely! All biometric data is encrypted using advanced cryptographic algorithms. We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. Your facial data is stored as mathematical embeddings, not actual images, providing an extra layer of security.
You can list bikes, cars, luxury cars, and loading vehicles. Each listing requires details like model, year, rental rate, description, and images. You can manage unlimited vehicles from your owner dashboard.
After each rental, both owners and renters can rate each other and leave feedback. This builds trust within the community. Owners must complete a rating before finalizing a contract, ensuring accountability. All ratings are verified and cannot be deleted.
You'll need a valid driver's license (preferred), passport, or national ID card. Our OCR scanning automatically extracts information like your name, date of birth, and license number. A driver's license is recommended as it requires periodic renewal, keeping your information current.
Contact our technical support team at calvintechza@gmail.com. We typically respond within 24-48 hours. For urgent issues, please mention "URGENT" in your subject line. Our team is dedicated to resolving technical problems quickly.
Yes, you have complete control over your data. You can request account deletion by contacting us. Personal data will be removed within 90 days, though some rental records may be retained for legal compliance (7 years). See our Privacy Policy for full details.
SecuRent is fully responsive and works seamlessly on mobile browsers. We're currently developing dedicated iOS and Android apps that will offer enhanced features and offline capabilities. Stay tuned for updates!
We aim to respond to all inquiries within 24-48 hours during business days. Urgent matters are prioritized.
We value your feedback! Help us improve by sharing your suggestions and experiences.
Check our How It Works and Features pages for detailed platform guides and tutorials.
Questions about privacy? Review our comprehensive Privacy Policy or contact us directly.
SecuRent proudly serves vehicle owners and renters across South Africa, providing secure and efficient rental solutions nationwide.
Serving communities nationwide with cutting-edge rental technology
Available 24/7 through our cloud-based platform